1 Product - 3 platforms. Use GuestAdvisor on any device.
For those who are always on the go and glued to their phones.
For those who want a quick on-site check-in with no waiting in line.
For those who are more comfortable with using their PCs.
Whether doing it online, at the hotel or from home - GuestAdvisor can do it all
Help your guests explore the most amazing freetime activities, bars & restaurants nearby your accommodation
With GuestAdvisor, guests can easily review and track their booking information and expenses during their stay. Added extra services? There will be no surprises at check-out. Guests just open GuestAdvisor and can see all the items they paid for at your accommodation.
First impressions are critical at a hotel stay. GuestAdvisor lets you request feedback from guests 30 minutes after their arrival. This allows you to receive helpful feedback quickly and get comments on your hospitality. Take action quickly to resolve any potential issues that may arise while the guest is still in house.
Our newest development is a built-in ID scan using optical character recognition (OCR) technology enables your guests to scan their travel documents remotely, even before they arrive. The data is automatically transferred into your PMS. This saves both your guests and team valuable time as the check-in process shortens and you can be certain that you fulfil any data registration requirements.
Our GuestAdvisor application features a special partnership with smart lock providers (Assa Abloy and NUKI). This means that, with our app, your guests can avoid having to worry about keycards, and can open their room doors using nothing but their smartphones.
GuestAdvisor is currently available in 6 languages:
This will also help you to provide a more personalized experience for your guests.
GuestAdvisor enables your guests to easily order some of the additional services offered by your hotel. Visitors can request services ranging from airport transfers to room service to spa appointments, all through a simple, user-friendly smartphone interface.
We are here to help you deliver an outstanding guest experience through innovative integrated solutions. ID scanning is part of our Smart Solutions bundle which we created to cover the specific needs of hoteliers.
Here’s your chance to try Smart Solutions for free for 15 days without commitment. Book a free appointment with our consultant and get to know what an innovative, automated hotel operation feels like.