Hotel operations software for independent hotels

SabeeApp’s Front Desk gives managers full control over every booking and room in real time. The interactive calendar shows arrivals, departures, and in-house guests at a glance, so your team can manage daily operations faster and with confidence.

Reservations can be moved, extended, or reassigned with a simple drag-and-drop. As soon as a change is made, availability updates instantly across the PMS and connected OTAs through the Channel Manager and are updated in real time, helping to prevent double bookings and manual errors.

Hotel managers appreciate how quickly new staff learn the system, often feeling confident after just a short onboarding. The clear dashboard and colour-coded calendar reduce training time and make it easy for teams to coordinate even during busy changeovers.

Your housekeeping team uses the SabeeApp Housekeeping App to see live room status and assigned tasks.

When a guest checks out, the system marks the room “dirty” and sends an automatic task to the right cleaner. Once finished, the cleaner taps “done,” the status turns green, and reception knows the room is ready.

Staff can add photos or notes if they spot maintenance issues, no paper lists or lost messages.

Managers can monitor all progress from the PMS dashboard, even while off-property, thanks to the mobile-friendly interface.

This instant visibility helps hotels reduce turnaround time and avoid miscommunication between reception and cleaning teams, one of the most praised features from user feedback.

Hotel billing isn’t always simple, and SabeeApp’s folio system handles that complexity in a simple yet complex way:

Move charges between folios, split bills between guests or companies, or merge them for group stays.

You can issue prepayment, pro forma, or final invoices in seconds, formatted, compliant, and ready to send by email.

SabeeApp users especially value how billing feels “built for hotels,” not accountants.

Invoices are clean, professional, and automatically apply the right taxes and service fees.

Even if you handle dozens of company clients, group folios, and charge routing, keep everything organised.

And if you ever need help handling special billing cases, support is quick to respond.

Guest services and extras

Easily manage all your hotel’s additional services — breakfast, parking, spa access, airport transfers, or late checkout — directly inside SabeeApp.

You can decide whether a service is included in the rate, optional for guests to add, or linked to specific room types and rate plans. Services booked by guests appear on their reservation and folio automatically, so the front desk always has a clear overview of what’s been sold.

When used with GuestAdvisor, guests can pre-book extras before arrival, giving your team time to prepare and creating new upsell opportunities.

Because every extra is tracked in the system, managers can review what sells best and adjust pricing or promotions to increase revenue.

Handling group bookings no longer means juggling spreadsheets.
Simply create a group name, select rooms, rates, and dates, and SabeeApp keeps them colour-coded on your calendar for easy overview.

You can check in everyone at once or manage individual guests under the same booking. When it’s time to bill, charge the organiser with a single group invoice, or issue separate invoices per room; both options are built in.

Hotel owners appreciate how group reservations stay transparent and error-free — no duplicated folios, no forgotten extras.

Keep a manager’s eye on everything that matters: occupancy, revenue, ADR, performance by channel, and housekeeping progress.

SabeeApp’s reporting tools are built into the PMS, giving you an instant snapshot of your daily operations.

Because data updates live, you can spot inefficiencies quickly — for example, if rooms take too long to clean or revenue dips on a specific channel.

You can even export data for deeper analysis or share summary reports with owners and accountants in one click.

Hotels consistently praise SabeeApp’s customer support for being quick, personal, and genuinely helpful when it matters most.

Every new customer receives a fully personalised onboarding led by a dedicated account manager who guides you through setup, helps import all future reservations, and ensures your property settings are configured correctly.

Your onboarding session is recorded and stored in your SabeeApp account, so future team members can revisit it anytime, making training new staff easy and consistent, even as your team changes.

Support is available in English, Spanish, German, Hungarian, Turkish, Thai, Lithuanian, and Arabic through phone, email, AI chat, and our detailed Knowledge Base. The AI-assisted chat is always ready to answer quick questions, day or night.

Most hotels are fully operational within just a few business days. Response times remain fast throughout the year, with users often highlighting the team’s professionalism and efficiency in their reviews.

SabeeApp is hosted on secure AWS infrastructure in Ireland, with TLS encryption, multi-zone redundancy, and nightly backups (last nine copies retained). All data is encrypted, passwords are hashed, and regular penetration testing ensures ongoing protection. SabeeApp maintains a PCI DSS Level 1 Attestation of Compliance (AOC), meeting the highest security standards for SaaS and hospitality data.

SabeePay, powered by Stripe, processes all transactions through PCI-certified providers, supporting Apple Pay, Google Pay, and SEPA payments. This ensures every guest transaction is encrypted, traceable, and compliant.

Working closely with local partners, SabeeApp provides dedicated support and configuration guidance to help properties stay compliant with regional rules and data-reporting systems. More about regional compliance here