SabeeApp onboarding

You're not set up alone.

After you subscribe, a SabeeApp specialist builds a customised onboarding plan for your property: guided training on your settings, your rates, and your channels — plus a Q&A session before you go live.

6,000+ hoteliers
70+ countries
Support in 8 languages
Top 3 hotel management system
Operating since 2013

After your subscription

Four steps between signing up and going live

Once your subscription is confirmed, a colleague contacts you to book your first appointment. From there, everything runs to a plan written for your property — online or in person.

Step 01

We get in touch

A SabeeApp colleague reaches out after your subscription and you book an appointment for the first session.

Step 02

Your plan is written

We prepare a customised Onboarding Plan covering the training sessions and a dedicated Q&A session.

Step 03

Guided training

Our experts walk you through the three training topics and configure the settings around how your property works.

Step 04

You go live

Rooms, rates, channels, and the Booking Engine are set. Support and the Community stay with you afterwards.

The training plan

Three topics, built around your property

The sessions are structured around three major topics. Your experts adapt the depth of each one to the way your property actually operates.

Our experts set up the foundations of your account with you, so every later step builds on correct data.

  • Property details
  • Company details
  • Billing details
  • Rooms and room types
  • Services
  • Policies
  • Email templates
  • Taxes

The second topic covers daily operations, so your team can run the front desk without asking for help.

  • PMS calendar view
  • Managing reservations
  • Price settings
  • Reading SabeeApp reports

The final topic is about occupancy: commission-free direct bookings and one live inventory across your channels.

Booking Engine

  • Creating your property profile
  • Payment methods and rate plans
  • Availability widget
  • Room and Facebook widgets

Channel Manager

  • Connecting your OTAs
  • 60+ available connections
  • Rates and availability sync
  • Avoiding overbookings

See every available connection in the Marketplace.

A hotelier following an online SabeeApp training session Two colleagues going through SabeeApp settings together
Online sessionsSessions in 8 languages

Training packages

What onboarding costs

One package covers the full plan. If your team wants more time on a topic, extra hours can be booked directly from your SabeeApp account.

Most properties start here

Basic training package

399one-off

All three training topics, the settings configured with you, and a Q&A session before go-live.

220 minutesQ&A includedOnline or in person
Start today

Add-on

Extra training

50per hour

Additional 1:1 sessions when a topic needs more time after the main plan. Extra hours are bookable inside your SabeeApp account.

Included

Your Onboarding Plan

€0with every subscription

The written plan itself — the sessions, the order, and the topics tailored to your property — comes with your subscription.

Prices exclude VAT where applicable. Subscription pricing is on the pricing page.

After go-live

Training ends. The help doesn't.

Onboarding gets your property running. These stay available for as long as you use SabeeApp.

Support in 8 languages

Our hospitality support team answers in your language, and knows how a property runs — not just how the software works.

Contact support

Knowledge base and Community

Step-by-step articles for every setting, plus the SabeeApp Community where hoteliers and our team answer each other.

Visit the Knowledge base Visit the Community

Session recordings

Onboarding sessions are recorded. You keep access to them, so newcomers can always start with those walkthroughs.

Extra 1:1 training

If a topic needs more time after go-live, additional 1:1 sessions are available from your SabeeApp account.

Talk to us

See how SabeeApp fits your property

Every hotel gets set up differently. Talk with our hospitality experts and find the right onboarding path for your team.

FAQ

Questions about onboarding

A SabeeApp colleague contacts you to book your first appointment, and we prepare a customised Onboarding Plan containing your training sessions and a Q&A session.

Both are possible. Most properties choose online sessions, and personal courses can be arranged. Sessions are available in the languages our support team works in.

€399 for 220 minutes of guided training covering all three topics — general settings, working in your account, and Booking Engine plus Channel Manager setup — with a Q&A session included.

Yes. Extra 1:1 sessions cost €50 per hour and can be booked directly in your SabeeApp account when a topic needs more time.

Whoever will work in the system daily — typically the owner or manager plus the front desk team. Bringing the people who handle reservations to the second topic saves time later.

SabeeApp connects to 70+ OTAs, including Booking.com — where we are a Premier Connectivity Partner — Airbnb, Agoda, and Expedia. The full list is in the Marketplace.