SabeeApp GO
Hotel ID Scanning
Faster guest check-in with built-in ID scanning
Scan passports and ID cards directly into SabeeApp and automatically connect guest details to the right reservation. Reduce manual data entry, speed up arrivals, and give your team more time to focus on guests.
The problem
Digital guest registration without the paperwork
Collecting guest information manually slows down check-in and creates unnecessary work for your front desk.
SabeeApp ID Scanning helps hotels digitise guest registration by capturing identity details directly from passports and ID cards and transferring them into the PMS. Whether guests complete the process before arrival or your team scans documents at reception, every detail stays connected.
How it works
Scan guest IDs wherever check-in happens
Before guests arrive, or the moment they reach the desk — the same guest record either way.
Before arrival with GuestAdvisor
Let guests complete online check-in before they reach the hotel. They can provide their details and scan their documents in advance, allowing your reception team to prepare arrivals before guests walk through the door.
- Shorter queues at reception
- Faster arrivals
- Better first impression
- Less administration for your team
At reception with SabeeApp GO
For guests arriving directly at the property, staff can scan passports and ID cards using their mobile device. Information is transferred instantly into SabeeApp, eliminating repetitive manual typing.
- Faster registration
- Fewer data entry mistakes
- No additional scanning hardware
- Works anywhere on the property
Part of SabeeApp GO
ID scanning lives inside SabeeApp GO
SabeeApp GO is the mobile app your reception team works from. Scanning guest documents is one part of it — the rest of the arrival, the reservation, and the guest profile are all in the same place, so nobody has to walk back to a desktop to finish the job.
- Arrivals and departuresSee today's list and check guests in or out from the phone.
- Document scanningCapture passports and ID cards without extra hardware.
- Guest profilesOpen, edit, and complete guest details as you talk to them.
- Payments on the spotTake and record payments during the arrival conversation.
- Live room statusCheck what is clean, occupied, or ready before assigning a room.
- Guest messagingReply to guest questions without leaving the app.
SabeeApp GO works alongside GuestAdvisor for pre-arrival check-in and the Housekeeping app for room status.
The benefits
Why hotels choose SabeeApp ID Scanning
Six reasons front desks move guest registration off paper and into the system they already work in.
Save time during every check-in
Automatically capture guest details instead of manually entering passport and ID information.
Reduce errors and improve accuracy
Digital scanning helps your team avoid mistakes caused by manual data entry.
Use devices you already have
No expensive dedicated scanners required. Your team can scan guest documents using supported mobile devices.
Keep every reservation updated
Scanned information is automatically connected to the correct guest profile and reservation inside SabeeApp.
Support international guests
Handle documents from guests around the world with a faster, more consistent registration process.
Built into your hotel platform
ID scanning works together with SabeeApp PMS, GuestAdvisor, SabeeApp GO, and other Smart Solutions.
SabeeApp platform
One platform for a smoother guest journey
From booking to checkout, every part of the guest experience stays connected.
GuestAdvisor
Allow guests to check in online, complete their details, and scan documents before arrival.
Explore GuestAdvisorHousekeeping app
Live room status between reception and the cleaning team, so arriving guests get a ready room.
See the housekeeping appPMS
Keep guest profiles, reservations, and operational data synchronised automatically.
Explore the PMSPayments & operations
Connect guest information with the wider hotel workflow, from payments to reporting.
See SabeePayRecords & compliance
Designed for modern hotel compliance
Digital guest registration helps hotels maintain accurate guest records while reducing the administrative burden on staff.
SabeeApp helps properties streamline registration workflows while keeping guest information connected, organised, and accessible within their hotel management system.
Talk to us
Make every arrival smoother
Give guests a faster welcome and give your team less paperwork with digital ID scanning connected to your hotel PMS.
FAQ
Frequently asked questions
A hotel ID scanner is a tool that captures guest information from passports, identity cards, or other travel documents and transfers it into a hotel management system.
Guests can scan their documents during online check-in through GuestAdvisor, or reception staff can scan documents using SabeeApp GO. The information is then connected to the relevant reservation in SabeeApp.
No. SabeeApp ID Scanning works with supported mobile devices, removing the need for dedicated passport scanning hardware.
Yes. Through GuestAdvisor, guests can complete online check-in and provide their document information before arriving at the property.
Yes. By removing manual data entry, reception teams can process arrivals faster and spend more time helping guests.
Yes. Hotels managing multiple properties can use connected guest registration workflows across their portfolio.