SabeeApp vs Cloudbeds

TLDR: Quick Comparison

• Both SabeeApp and Cloudbeds are cloud-based hospitality management platforms with PMS, channel manager, and booking engine.
• SabeeApp focuses on all-in-one functionality with more native tools, including payments, guest journey automation, and kiosk check-in.
• Cloudbeds offers a broader, more modular platform designed to scale across different property sizes and portfolios.
• SabeeApp is typically a better fit for independent hotels, apartments, and boutique properties.
• Cloudbeds is often chosen by larger or more complex operations that rely heavily on integrations and advanced distribution.

Where SabeeApp Serves Independent Hospitality Businesses Well

All-in-one operations without added complexity

Reservations, channel management, direct bookings, payments, guest communication, and reporting are managed from a single system. This reduces the need for multiple tools and helps small teams stay organised.

Guest journey tools designed for lean teams

Native online check-in, automated guest communication, and self-service kiosk options help speed up arrivals and reduce front-desk workload. These tools are especially valuable for properties with limited staffing or unattended reception hours.

Built-in payments and automation

With SabeePay and automated workflows included, payments and guest interactions are handled within the same platform. This minimises manual work and reduces operational friction.

Ready to grow with the business

SabeeApp supports multi-property management and scalable operations, making it suitable for independent properties planning to expand without changing systems.

Where Cloudbeds Is a Better Fit

Cloudbeds is commonly chosen by hospitality businesses that operate at a larger scale or require a high level of configurability across their systems. Its platform is designed to support a wide range of property types with flexible setups and extensive integration options.

Designed for complex distribution needs

Cloudbeds offers strong connectivity across OTAs, metasearch channels, and distribution partners. This can be useful for properties managing complex rate structures or a large number of booking channels.

Modular platform with flexible configurations

Features such as channel management, booking tools, and guest experience functions are typically available through different plans or add-ons. This allows businesses to tailor the platform to their specific operational requirements.

Suitable for larger teams and portfolios

Cloudbeds supports multi-property operations and centralised reporting, making it a practical option for hotel groups or businesses managing multiple locations with shared oversight needs.

Advanced reporting and ecosystem depth

With a broad partner marketplace and configurable reporting tools, Cloudbeds can support more advanced analytical and operational setups, particularly for organizations with dedicated revenue or operations teams.

User Sentiment and Review

Public reviews across hospitality software platforms give a practical view of how SabeeApp and Cloudbeds are used in real operating environments.

SabeeApp described as straightforward to learn and manage, with users highlighting the value of dedicated support with account management. Feedback frequently mentions that core operational tasks, such as front-desk management, housekeeping coordination, check-in processes, and reporting, are easy to handle without extensive setup.

Moreover SabeeApp was named #3 Best Hotel Management Software at the HotelTechAwards 2026, based on real feedback from hoteliers and industry professionals.

Cloudbeds is commonly characterised as a broad and flexible system capable of supporting a wide range of property types. Reviewers often mention distribution capabilities and suitability for multi-property operations. At the same time, some users note that the platform’s flexibility comes with additional configuration and cost requirements, and that certain capabilities depend on selected plans or connected tools.

Satisfaction with each platform depends on operational needs. SabeeApp is typically chosen by properties prioritising clarity and hands-on support, while Cloudbeds aligns more closely with businesses that require configurable workflows and extensive distribution control.

Support and Onboarding

SabeeApp offers localised support with dedicated local account managers, giving properties consistent points of contact who understand both the system setup and local market requirements. This approach helps simplify onboarding and ongoing operations. Moreover SabeeApp provides a constantly updated knowledge base, where users can find useful information for operating the software.

Cloudbeds provides centralised, multilingual support alongside extensive self-service resources and training materials. This model works well for businesses operating across multiple regions, though the level of personalised guidance may vary by plan.

Overall, SabeeApp is often preferred by properties that value direct, localised support, while Cloudbeds suits organisations comfortable with a more centralised support structure.

Which Small Properties Benefit Most From Each System

Local, dedicated support

You get fast, personalized assistance from experts who understand your market and your daily operational needs.