The digital payment industry’s emerging trends are worth checking out for hotel operators everywhere: there are several options that provide seamless transactions around guest payments today. Save money, time and energy by using these new technologies, and let’s see which ones are best suited for your needs!
Front desks and back offices alike used to operate traditional credit card terminals, which made it possible for staff to take care of transactions on the spot, use them for prepayment functions and checking the card’s validity, or debit the entire booking amount in case of non-refundable reservations.
Back in the day we gathered bank card details by fax or through online travel agency websites, but this took a long time and required lots of administration. In addition to that, it was not that safe either, because bank card information and the booking amount had to be typed in manually. Related documents, like invoices had to be filed individually, then be sent to the guest, and all this just increased the paper-based workload.
Each division had to print and log all documents at the end of the day, then forward them to reception and accounting. This lengthy and cumbersome process allowed for more mistakes as well, so all steps had to be followed up on and double-checked.
These types of situations can now be resolved by the payment solutions of the current day. You surely have already seen such proposals, and now we will help you navigate through them.
Also known as POS (Point of Sale) terminals, these devices are provided by your bank, and transactions are processed through them. They support all types of credit cards and they usually charge relatively low transactional fees.
Developed for e-commerce, these payment solution services handle online credit or debit transfers quickly and easily, without using a terminal, even through a smartphone. However they don’t provide other types of bank services, so they are usually only suitable for online shopping.
These online solutions provide a wide range of banking services through one platform: they are suitable for handling shares, currencies, investments, transactions and other financial matters. Revolut, myPOS and TransferWise are such online banking service providers.
SabeePay provides all the advantages of automated payment services at once, and it is connected through the SabeeApp PMS system. You can debit your guests’ bank cards with a single click, and even OTAs’ virtual cards (also known as VCCs). When your guests book through the SabeeApp booking engine, they can pay the full booking amount online, which also automatically generates and sends the invoice right away. Get more information about SabeePay’s other functions here!