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In the previous blog post “When to change your hotel PMS - part 1” we listed some warning signs that should tell you it's time to look for a new hotel property management software and also what are the most common concerns when changing property management systems. In this article, we'll go into more details about what you should pay attention to when changing.
When looking at providers of a hotel software, there are many questions about the features and benefits on offer. But which are must haves, and which are nice to haves? The needs of every hotel are different, but in general we can prioritise requirements:
NICE TO HAVE
After you identify your property’s needs and choose some potential property management systems, you should do a “stress test”. Many hotel PMS providers offer a free trial period so you can test if the system really fits your needs before making a commitment.
Only when you’re convinced about the features and benefits of a system should you buy it, or better still, start your subscription.
Also, you need to take into consideration the timing. Do it when you are least busy and your staff can best concentrate on learning the new system, and becoming adept at using it. Plan ahead to ensure that there is a clear opportunity to focus on getting the PMS to an optimal performance level. So avoid implementing the system during busy high seasons or holidays.
So what do you need to ensure that the transition from old to new is smooth and seamless?
In conclusion, changing your property management system can be a daunting task, but with careful planning and consideration, it can greatly benefit your hotel business. Make sure to assess your current system's shortcomings, research potential providers, and prioritise key features such as online booking integration, mobile accessibility, and support services.
If you're interested in learning more about how to successfully transition to a new PMS, be sure to download our free ebook for additional tips and insights.
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