Guest management software, or a guest management app, is designed to help your hotel more easily gather and make use of data about its past, present, and future visitors.
Using such a management system, you can get an overview of a particular guest’s likes and dislikes. If they are a first-time guest, you can view information on when and how they booked. This and our booking engine can give you a sense of what booking channels are working best for your hotel. If they are frequent or returning guests, you can see patterns of when they tend to visit. Using this knowledge, you can offer incentives during those periods to keep them coming back.
Guest software helps you keep track of your visitors. With our all-in-one platform you can encourage them to return, and push them towards buying additional services they might be interested in. Hotel guest management software keeps track of all this information, storing it in one central database.
An effective hotel guest management system starts with a team you can trust. At SabeeApp, we have been providing hoteliers with the tools they need to take their service to the next level, for almost 10 years. With experience working with hundreds of customers in over 70 countries, we have the skills and knowledge to get the job done.
SabeeApp’s guest management system can help you quickly and easily manage and make use of data about your hotel’s visitors.
Increase efficiency and guest satisfaction with SabeeApp.
With SabeeApp’s guest management system, you can send out automated emails upon booking, before arrival, during guests’ stay, and after checkout. Our guest software enables you to easily sort and manage any complaints your visitors might have and respond to any messages and requests.
By keeping track of guests’ preferences, SabeeApp provides you with a lots of options to strengthen your ties to visitors. Keep track of each and every guest’s likes and dislikes through a log of communications and purchases. If a guest tends to come every spring, for example, send them personalized messages, offering them special offers to return. Make your guests feel special, and they’ll keep coming back for more.
With the help of a guest management system, you’ll find it much easier to convince guests to purchase upgrades and additional services. For example, a certain guest has noted in a survey that he or she is quite fond of massages and other spa treatments. Armed with this knowledge, you can target them with deals and special promotions, encouraging them to purchase such services from your hotel.
Upselling is not limited to hotels equipped with spas. Whether you offer city tours, exclusive amenities, pub crawls, or anything in between, guest software can help. Once you know what, a particular guest likes, it will be that much easier to offer it to them, and that much easier to increase your revenue.