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How to Set Up City Tax Changes Effective from January

This guide explains how to configure or update your city tax settings in SabeeApp, including how the changes apply to future reservations and how to handle reservations spanning December and January.

Step 1: Navigate to Tax Settings

  1. Log in to your SabeeApp account.
  2. Go to Settings → Tax model.

Step 2: Define the New City Tax

In the Tax model section, configure how the city tax should be calculated based on your local regulations:

  • Percentage-based tax
  • Fixed amount per person
  • Fixed amount per room

Enter the correct amount or percentage according to the new city tax rules effective from January.

Step 3: Apply the Changes

After finalizing your city tax settings, choose how the changes should be applied:

  • Update and Apply for Future Reservations

    Applies the new tax settings to:

    • All existing reservations with arrival dates starting from tomorrow
    • All new reservations made after saving

  • Update and Don’t Apply for Existing Reservations

    Applies the new tax settings only to new reservations made after saving

Step 4: Set City Tax for Specific Room Types (Optional)

If certain room types require different city tax rules:

  1. Go to Settings → Room types.
  2. Select the room type you want to edit.
  3. Turn off the “Apply default city tax settings” toggle.
  4. Define a custom city tax for that specific room type.

Important Notes

  • City tax changes do not apply retroactively and affect only future reservations.
  • After saving, the tax settings will be locked for two hours, during which no edits can be made.
  • Double-check your configuration to ensure compliance with local regulations.

Step 5: Handling Reservations Spanning December and January

Reservations that include nights in both December and January require splitting to apply the correct city tax for each period.

How to Split Reservations

  1. Split the reservation on December 31st
    • Nights up to December 31st will use the old city tax.
    • Nights from January 1st onward will use the new city tax.
  2. Update tax settings
    • Click Update and Apply for Future Reservations.
    • This ensures the new city tax is applied to all reservations starting January 1st, including the second part of the split booking.

For step-by-step instructions, see the Splitting a Reservation help article.

Step 6: Using GuestAdvisor for ID Scanning and Reservation Splits

Scenario 1: Guest checks in and scans ID after splitting

  • Both parts of the reservation will have the same guest details.
  • Data can be reported to VIZA without issues.

Scenario 2: Reservation is split before guest checks in and scans ID

  • The reservation temporarily becomes a group reservation.
  • The guest must check in to both reservations, but their scanned ID data is automatically applied to both.
  • Once onboarded, the data from both parts can be reported to VIZA correctly.

Recommended Course of Action

For guests whose reservations span December and January:

  1. Wait for the guest to check in and scan their ID document.
  2. Onboard the guest.
  3. Split the reservation.
  4. On December 31st, update the city tax settings and apply the changes using the Update and Apply for Future Reservations button.

This ensures that both the old and new city tax rules are applied correctly and that all guest data is reported accurately.