🔄 What Happens When Property Ownership Changes on Booking.com

When a property changes ownership on Booking.com, certain system rules apply that affect your connectivity setup with SabeeApp.

❌ Automatic Removal of Provider Connections

As soon as ownership changes:

• All existing channel manager connections are automatically removed by Booking.com
• This means SabeeApp will no longer appear in the property’s list of connectivity partners, therefore there will be no connection between SabeeApp and Booking.com

🔗 Reconnecting After Ownership Change

Even if the new owner or manager plans to continue using:

• the same Booking.com account, and
• the same SabeeApp account,

👉 a new connection must still be established.

To do this:

1. Log in to the property’s Booking.com extranet.
2. Go to the Connectivity settings.
3. Select SabeeApp again as the connectivity partner.
4. Complete the reconnection process.

✅ Key Takeaway

Changing ownership on Booking.com always resets provider connections. The new owner/manager must reconnect SabeeApp as the channel manager, even if no other account details have changed.