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Local Requirements
SabeeApp Gmail API Setup: Ensure Emails Reach Inbox (Not Spam)
Gmail API Integration for Better Email Deliverability
Google has recently tightened its spam filtering rules, which means that some emails sent from SabeeApp to @gmail.com
addresses may land in the recipient’s Spam folder instead of the inbox.
To fix this, SabeeApp now integrates with the Gmail API. When enabled, emails sent to Gmail addresses will be delivered directly from your own Gmail account — ensuring they reach the Primary inbox, not spam.
⚠️ This only affects emails sent from
@gmail.com
addresses to@gmail.com
addresses.
The Gmail API is available as a Marketplace item in SabeeApp.
How to Enable the Gmail API Integration
The Gmail API Marketplace item will only be visible if the email address in your Settings > Company details ends with @gmail.com
.
- If your Property details email is different from your Company email, SabeeApp will check the Property email instead.
- Summary:
- If Company and Property emails are the same → Company email is checked.
- If they differ → Property email is checked.
✅ Once you’ve confirmed the correct email is in place, go to the Marketplace and look for the Gmail API item.
- Click Initiate connection.
- You’ll be redirected to Google’s sign-in and verification page.
- Select the exact Gmail account that matches the email you entered in SabeeApp Settings.
- This account will be used as the Sender.
- The Reply-to address will remain the one defined in Settings. If you want both Sender and Reply-to to match, choose the same account.
- Grant SabeeApp access when prompted.
SabeeApp only uses your Gmail account to send emails. We do not read, store, or access any email content.
Once the process is complete, you’ll be redirected back to SabeeApp, and your account will be connected.
Disconnecting Gmail
If you’d like to stop using Gmail and switch back to sending emails via SabeeApp’s email server (Mandrill):
- Click Disconnect on the Gmail API Marketplace item.
- (Optional) You can also revoke SabeeApp’s access from your Google account settings, but we recommend disconnecting directly in SabeeApp.
Changing Your Email Address in Settings
If you update the email address in Settings (either under Company or Property details, depending on which one is used), the Gmail API connection will be automatically disconnected.
Before saving, SabeeApp will warn you that the Gmail API connection will be removed.
Troubleshooting & Common Issues
User disconnected SabeeApp from Gmail manually
- If SabeeApp is disconnected from your Gmail account, sending emails to Gmail addresses will fail with an error message.
- To fix this:
- Disconnect the Gmail API Marketplace item in SabeeApp.
- Reconnect by following the setup steps above.