HyperGuest is a B2B distribution platform available as a paid add-on in SabeeApp’s Marketplace. It enables direct connectivity between your hotel and global B2B travel providers that cannot integrate with traditional channel managers due to cost or technical limitations.
💰 Pricing
HyperGuest integration is available for a monthly fee based on your property's size. To find out the exact price, please navigate to Settings / Marketplace and find Hyperguest.
This fee is automatically added to your SabeeApp subscription upon activation.
🔗 Learn more about HyperGuest: hyperguest.com
🔧 Before You Connect
Before initiating the connection in SabeeApp:
- SabeeApp must be activated as your ARI source in the HyperGuest Extranet.
- This can only be done by you or your HyperGuest account manager.
Without this setup, the connection cannot proceed.
🔌 How to Connect to HyperGuest
- Go to Settings → Marketplace in SabeeApp.
- Locate and select HyperGuest.
- Select Hyperguest as your partner (required).
If Hyperguest has not been added yet, click Add New (next to partner mapping) to create it.
When setting up the partner, be sure to select Partner Type: Own Sales – Offline.
- Confirm the subscription fee displayed (based on room count).
- After confirming, the HyperGuest module will be added to your SabeeApp subscription.
💡 Important: You cannot complete the connection unless you accept the subscription fee.
🔗 Adding Your HyperGuest Account (HotelID)
SabeeApp allows multiple HyperGuest accounts (HotelIDs) to be connected.
To add a HotelID:
- Click the Add Hotel ID button.
- Fill in the required fields:
- Hotel ID: The exact HotelID from HyperGuest (this is permanent and cannot be changed).
- Property Name: A label you can edit later to easily identify this HotelID.
- Click Save.
✅ If successful, your Hotel ID will appear in the table.
❌ If there’s an error:
- The HotelID might be incorrect, or
- It may already be linked to another SabeeApp account.
🔁 The currency will default to your SabeeApp account. If your HyperGuest account uses a different currency, you’ll need to adjust that manually.
🔄 Mapping Table: Room & Rate Plan Setup
Once a HotelID is connected, you’ll see the Mappings Table, which allows you to sync SabeeApp room types and rate plans with those in HyperGuest.
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HyperGuest room: Room type, abbreviation, and occupancy from the HyperGuest extranet
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HyperGuest rate plan: Rate plan name and abbreviation from the HyperGuest extranet
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SabeeApp room type: A single room type can be selected across multiple rows
-
SabeeApp occupancy: Select the max occupancy of the room to ensure prices sync correctly
Prices will be synced starting from 1 person up to the maximum occupancy you select.
📌 Important for Dormitory Rooms:
Always set the occupancy to 1 person when syncing prices for dormitory room types.
This ensures prices are synced correctly on a per-bed basis, not per-room. -
Good to know: Currently, we don’t sync children prices to Hyperguest.
-
SabeeApp rate plan: Assign the corresponding rate plan. A single rate plan can be selected across multiple rows. Minimum and maximum night restriction will also be synced to Hyperguest.
⚙️ Mapping Actions
Once your mapping is complete, two action buttons will appear:
Sync: Pushes prices and availability to HyperGuest. A red exclamation mark will indicate a change in the mapping. Click on it to refresh the synchronisation.
Delete: Clears the row’s selections (room, occupancy, and rate plan), but keeps the row in place.
📌 Summary
HyperGuest provides powerful B2B connectivity and distribution opportunities for your hotel. By connecting it through SabeeApp’s Marketplace, you can manage availability and pricing centrally and reach new partners more efficiently.
If you encounter any setup issues, ensure:
- Your HyperGuest Hotel ID is valid
- SabeeApp is selected as the ARI source in your HyperGuest account
Still need help? Reach out to our support team.