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      SabeePay Set up Guide

      Start using SabeePay by following these steps:

      1. Open a Stripe account

      2. Connect Stripe in MarketPlace

      3. Activate SabeePay module

      4. Turn on SabeePay for your IBE (Internet booking engine)

      5. Define your payment policy

      6. Assign SabeePay payment method to your policy

      7. Check the correct policy is assigned to your IBE Rate Plan

       

      You can also download the Setup Guide in pdf from here. 

      Step-by-Step Guide to Setting Up SabeePay with Stripe

      1. Open a Stripe Account

      If you don’t already have a Stripe account, you can start the process here. Before proceeding, ensure Stripe is available in your country by checking this list.
      Already have a Stripe account? Skip to Step 2.

      2. Connect Stripe in SabeeApp Marketplace

      1. Open SabeeApp and navigate to Settings > Marketplace.
      2. Locate Stripe and click on Initiate the Connection.
      3. You are redirected to the Stripe website
      4. Enter your login credentials
      5. If successful, Stripe redirects you back to SabeeApp
      6. This completes the first step of the connection successfully

        Note: The SabeePay module does not get activated automatically just because the two accounts are connected — activation must be done separately.

      3. Activate the SabeePay Module

      1. In SabeeApp, go to Settings > Subscription. The Settings > Subscription menu is visible by default to Owner-type users, and to any users who’ve been granted access by the owner or an operator with account management rights.
      2. Find SabeePay - Hotel Payment Gateway and switch the toggle to green. 
      3. A popup with the Terms and Conditions will appear — currently available in English and Hungarian.

      "To proceed, you’ll need to check three boxes confirming:

      • You accept the Terms & Conditions,
      • You’re authorized to sign on behalf of the company,
      • And you’ve entered your name."

      🎙️After that, click the Sign button in the lower-right corner to activate the module.


      Once the SabeePay module is activated and Stripe is connected, proceed to the next steps to finalize your setup.

      4. Enable SabeePay for Your Internet Booking Engine (IBE)

      1. In SabeeApp, navigate to Distribution > Internet Booking Engine > Payment Settings.
      2. Activate the Online Payment Solution by toggling it to green.
      3. Enable the Use SabeePay option by toggling it to green.
      4. (Optional) Set SabeePay as your default payment method by toggling Set as Default to green.




      5. Define Your Payment and Cancellation Policies

      1. Go to Settings > Cancellation and Payment Policies.
      2. Add a new policy or edit an existing one:
        • Provide a descriptive name (e.g., “Flexible Policy”).
        • Choose a policy type:
          • Nonrefundable: Require full payment at the time of booking.

          • Flexible: Allow pre-payment either at booking or relative to arrival.

      For detailed instructions on setting up policies, please refer to our help article.

      6. Assign the SabeePay Payment Method to Your Policy

      • After configuring the Cancellation and Payment policy, scroll to the bottom of the policy settings page. Select SabeePayas the payment method for that policy. If needed, you can apply SabeePay to all your policies.

      7. Verify the Correct Policy is Assigned to Your IBE Rate Plan

      • Once the appropriate policy is set, go to Prices > Rate Plans. Locate the rate plan associated with your Internet Booking Engine (IBE) and ensure that the correct policy is assigned to the relevant rate plan.

      You are good to go!

      SabeePay is now covering your IBE payments.

      For further information about automated invoicing for SabeePay prepayment please check out this article. 

      Good to know: Processes triggered by SabeePay activation

      Once SabeePay is successfully activated, several new features are automatically enabled in your SabeeApp account.

      "You'll see:

      • A new SabeePay Templates menu under Settings > Email Templates

      • Automated SabeePay emails scheduled for applicable reservations

      • A new Payment Process section on relevant detailed reservation pages

      • A SabeePay Charges Report under Reports > Financial Reports

      • A new dashboard table: Missed Payments and Chargeable Virtual Cards — shown only when applicable

      • A submenu item: PMS > VCC Charges

      • A main menu item: Settings / SabeePay Settings - where you can set up the automatic prepayment invoicing and SEPA payment

      • And, under Distribution > Booking Engine > Payment Settings, SabeePay now appears as an option in the Online Payment Solutions tab.

        The “Collect credit card details” option will no longer be available.

      • Additionally, on the Customer Portal, the Payment Process becomes available for each booking — allowing guests to complete transactions through the payment provider's interface, if the booking meets all necessary criteria.

      One more thing:

      If you’re using a custom Cancellation and Payment Policy, you’ll need to archive it first before activating SabeePay. Once SabeePay is active, creating new custom policies will no longer be possible.

      Finally, remember: these new menus and features are visible by default only to the account Owner.