What is the Quick Order Tool?
The Quick Order menu in SabeeApp is designed to make it fast and easy to assign services to rooms or walk-in guests without opening the reservation page. It works especially well for:
- Small drink bars
- Ski rental shops
- In-house spas or wellness areas
- Hotel restaurants or cafés
It can also function as a light POS (Point-of-Sale) system and can issue invoices even for non-staying guests.
✅ Key Features
Using the Quick Order tool, you can:
- Save an order for later editing
- Charge the order to a guest room
- Create a standalone payment
- Issue an invoice (with automatic or manual payment)
- Issue an invoice for a non-staying customer
🆕 Adding a New Order
- Click the Quick Order icon (a circled plus sign) in the upper right corner.
- A sidebar will slide in. Click Create new order.
- Enter a name for your order (required for identification).
- Select the appropriate service category.
- Click on a service item card as many times as needed to add multiple units (e.g., click 3 times for 3 drinks).
- The total amount will appear in the bottom right corner.
➡️ Click the white arrow at the bottom left to review added items.
✏️ Editing an Existing Order
You can edit unlocked orders in two ways:
- From PMS > Orders list
- From the Quick Order panel using Edit existing order
Enable Edit mode to change:
- Quantity
- Price
💡 Note: These changes apply only to the current order and do not affect the base price in the system.
❌ Canceling or Deleting an Order
Orders can be canceled from:
- The Quick Order panel
- The PMS > Orders list
Locate the relevant Order that you want to cancel and click on the Cancel Order.
🗑️ The Cancel Order button is active for:
- Saved orders
- Locked orders that have a canceled & reversed invoice
🏨 Charging Order Items to a Room
Once your order is finalised:
- Click Lock and pay
- Choose Charge order items to room
- Select from current or future check-ins
- Click Add services to reservation
⚠️ After this, the order will no longer appear in the PMS > Orders list. It will be merged into the guest's reservation.
💳 Creating a Payment (Without Invoice)
If you want to register a payment without issuing an invoice:
- Click Create payment
- Fill in the payment details
- Click Create payment
📍 You’ll find this order in PMS > Orders list, and the transaction in the Transaction Report.
🧾 Issuing an Invoice
🔄 Option 1: Automatic Payment
- Payment details are added automatically during invoice creation.
- After clicking Create invoice, the invoice editor opens.
- If using cash or transfer, you can lock and mark as paid immediately.
- Ideal for one-time payments, e.g. a lunch paid immediately by card.
✍️ Option 2: Manual Payment
- Opens the invoice editor like a reservation.
- Fill in all required details.
- After locking, you can add multiple or delayed payments.
- Best for situations where guests use split or scheduled payments.
📄 PMS / Orders Menu
All orders (except room-charged ones) appear in PMS > Orders.
Search by:
- Order name
- Creation date
🗂️ Order Statuses:
- Saved orders are editable
- Locked orders open in read-only mode
- Orders charged to rooms do not appear in this list
If a locked order has no invoice yet, you can still issue one from this view.
📊 Orders & Reports
🧾 Transaction Report
- Displays payments and invoices from Quick Order
- Fields like Room number and Reservation code will be empty for non-reservation orders
📈 Sales Breakdown Report
- Shows locked orders when “select orders” checkbox is active
- Room and Reservation fields remain empty for non-room orders
