How to Get Support with SabeeApp?
Reach Your Account Manager
At SabeeApp, each account is assigned a dedicated Account Manager to assist you with anything related to our platform.
Whenever you contact SabeeApp, you will be connected to your dedicated Account Manager. If they are unavailable, your request will be directed to the next available Account Manager.
How to Reach Us
Choose the option that best fits your needs:
1. Open a Ticket
Submit a request via our ticket system and select the category that best matches your inquiry:
2. Unsure of Category?
If you are unsure which category your issue belongs to, send an email to:
3. Book a Live Support Session
Schedule a 20-minute online meeting with screen-sharing support:
4. Give Us a Call
For quick questions, our phone support is available Monday–Friday. See regional contact information and local working hours below:
Regional Phone Support
Hungary (European Hub)
Our main office is located in Budapest and provides phone support for Hungary and the wider European region. Our support team is available in the following languages:
Hungarian, English, German, Greek, Turkish, and Spanish
Hours of Operation:
9:00 AM – 5:00 PM (CET in winter, CEST in summer)
Phone Numbers:
+36 1 998 9186
+36 1 998 9244
DACH Region (Germany & Switzerland)
German-speaking account managers support clients directly from headquarters.
Hours: 9:00 AM – 5:00 PM (CET in winter, CEST in summer)
Phone: +49 89 20194549
Turkey
Native account managers with expertise in the Turkish hospitality market. Turkish and English support available on the numbers below:
Hours:
-
Winter: 9:00 AM – 5:00 PM
-
Summer: 10:00 AM – 6:00 PM (TRT, UTC+3)
Phone: +90 212 900 80 63
WhatsApp number: +90 532 400 5730 (available for messaging only)
Lithuania
Supported by a native Lithuanian account manager. Lithuanian and English support available on the below number:
Hours: 9:00 AM – 5:00 PM (EET/EEST)
Phone: +370 5 214 2859
Greece
Supported by a native Greek account manager, directly from headquarters.
Hours: 10:00 AM – 6:00 PM (Greece time, EET/EEST)
Phone: +30 21 1199 7041
Middle East (Cairo Office)
Native Arabic and English-speaking account managers support clients in the region.
Phone: +20 12 7654 9779
Thailand
Bangkok office supports clients in Thailand and Malaysia. Thai and English speaking support available on the number below:
Hours: 9:00 AM – 5:00 PM (ICT, UTC+7)
Phone: +66 2 3283926
United Kindgom
English-speaking account managers support clients directly from headquarters.
Hours: 8:00 AM – 4:00 PM (GMT in winter, BST in summer)
Phone Numbers:
- +44 20 3936 3043
- +44 29 2168 0588
Special Opening Times:
On weekends and bank holidays, SabeeApp Account Management will provide urgent support only:
- Urgent issues (login difficulties, synchronisation errors) should be submitted via our Urgent Support Form.
- New channel connections and other inquiries will be addressed on the next working day.