Shared Inventory & Reports

⚠️ Important note about switching to Shared Inventory:

If you’ve been managing connecting rooms manually — for example, by creating a connecting unit and blocking the related physical rooms yourself — it’s not possible to fully convert this setup into proper Shared Inventory without affecting the accuracy of your past and future data in reports.

Our advice: If you're planning to switch to Shared Inventory, it's best to start fresh with a proper SI setup rather than trying to convert an old manual setup. This ensures clean data and smooth operation going forward.

Virtual Room Types and the "Remove from Occupancy" Toggle

Virtual room types automatically have the "Remove from Occupancy" toggle activated and locked by default. While this typically excludes a unit's data entirely from statistics, for shared inventory, the toggle only affects occupancy-related metrics.

Key Behaviour:

Reservations in virtual room types will appear in reports, but the virtual unit's data will be excluded from occupancy metrics in these reports:
- Performance Reports (occupancy %)
- Forecast Reports (occupancy %)

Example Scenario:

A reservation is allocated to a virtual unit for July 5–9, 2025.
Guest Report, Georeport, and Bookings by Channel Reports:
- The reservation will appear in these reports, even with the "Remove from Occupancy" toggle activated.

Daily Performance Report:
- In the example, the property has 18 units altogether, out of these 18, the virtual unit has 4 connecting physical rooms, that are populated with the connecting blocks due to the reservation allocated to the virtual room. The occupancy displayed in the Daily performance report is 30.77 % , that is calculated the following way: 4 / 13 x 100 = 30.77 % If we would take in consideration the virtual units as well, the occupancy would be calculated the following way: 4 / 18 x 100.
This is what we mean by excluding the virtual units from the reports only in terms of occupancy metric.

Important Notes:

When filtering the Performance Report for only virtual room types, the occupancy will always show 0%, and the available room nights will display incorrectly.