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      🔗 Connection Guide to BookOnlineNow (BON)

      This guide explains how to connect your property to BookOnlineNow as an external Internet Booking Engine (IBE) partner in SabeeApp, what data is synchronised, and how reservations are handled.

       

      🔌 How to Connect to BookOnlineNow

      1. Go to Settings → Marketplace in SabeeApp.
      2. Locate and select BookOnlineNow and click on Initiate connection.
      3. **Select BookOnlineNow as your partner (required).**If BookOnlineNow has not been added yet, click Add New (next to partner mapping) to create it. When setting up the partner, be sure to select Partner Type: Own Sales – IBE.
      4. Confirm the subscription fee displayed.
      5. After confirming, the BookOnlineNow module will be added to your SabeeApp subscription.

      💡 Important: You cannot complete the connection unless you accept the subscription fee.

      🔗 Adding Your BookOnlineNow Account (HotelID)

      SabeeApp allows multiple BookOnlineNow accounts (HotelIDs) to be connected.

      To add a HotelID:

      1. Click the Add Hotel ID button.
      2. Fill in the required fields:
        • Hotel ID: The exact HotelID from BookOnlineNow (this is permanent and cannot be changed).
        • Property Name: A label you can edit later to easily identify this HotelID.
      3. Click Save.

      ✅ If successful, your Hotel ID will appear in the table.

      ❌ If there’s an error:

      • The HotelID might be incorrect, or
      • It may already be linked to another SabeeApp account.

      🔁 The currency will default to your SabeeApp account. If your BookOnlineNow account uses a different currency, you’ll need to adjust that manually.

      🔄 Service Mapping

      After connecting your Hotel ID, you can enable service mapping by turning on the Service toggle (switch it to green).

      This will open the mapping table, where you can manually match the services defined in BookOnlineNow with those set up in SabeeApp.

      📝 Note: BON supports only Per stay and Per person per night service types. Exact quantity type of service is not supported by BON! This means if you have services in SabeeApp set to exact quantity, they will not appear in the mapping list, as BON cannot process them.

      This ensures that both platforms recognise and handle your services consistently.

      🔄 Mapping Table: Room & Rate Plan Setup

      As a next step, you’ll see the Mappings Table, which allows you to sync SabeeApp room types and rate plans with those in BookOnlineNow.

      • BookOnlineNow room: Room type, abbreviation, and occupancy from the BookOnlineNow extranet

      • BookOnlineNow rate plan: Rate plan name and abbreviation from the BookOnlineNow extranet

      • SabeeApp room type: A single room type can be selected across multiple rows

      • SabeeApp occupancy: Select the max occupancy of the room to ensure prices sync correctly

        Prices will be synced starting from 1 person up to the maximum occupancy you select.

        📌 Important for Dormitory Rooms:

        Always set the occupancy to 1 person when syncing prices for dormitory room types.

        This ensures prices are synced correctly on a per-bed basis, not per-room.

      • Good to know: Currently, we don’t sync children prices to BookOnlineNow.

      • SabeeApp rate plan: Assign the corresponding rate plan. A single rate plan can be selected across multiple rows. Minimum night restriction will be synced to BookOnlineNow.

      ⚙ Mapping Actions

      Once your mapping is complete, two action buttons will appear:

      • Sync: Pushes prices and availability to BookOnlineNow. A red exclamation mark will indicate a change in the mapping. Click on it to refresh the synchronisation.

      • Delete: Clears the row’s selections (room, occupancy, and rate plan), but keeps the row in place.

      🔄 What Gets Synchronised?

      Once the connection is active, SabeeApp will automatically sync the following data with BON:

      ✅ Availability & Rates

      • Availability (room inventory)
      • Multiple rate plans
      • Adult prices (child pricing is not supported)

      ✅ Restrictions

      • Minimum Length of Stay (Min LOS)
      • Closed to Arrival (CTA)
      • Closed to Departure (CTD)

      ✅ Services

      • Any additional services set in SabeeApp

      đŸš« Closing Sales on BookOnlineNow

      You can close availability on BON in two ways:

      1. Calendar Blocking / Reservations
        • When availability is blocked due to bookings or manual blocks.
      2. Rate Plan Deactivation
        • By disabling the rate plan in SabeeApp, the offer is removed from BON.

      đŸ“„ Reservation Handling

      SabeeApp automatically synchronizes:

      • Incoming reservations
      • Modifications to existing bookings
      • Cancellations

      This ensures your calendar and booking data remain up to date without manual intervention.

      ❗ Important Notes

      • Only adult pricing is synchronized.
      • BON does not support maximum stay restrictions
      • Ensure that BON is properly paired to avoid missed or misrouted reservations.
      • Guest’s phone number is sent without the country code
      • The estimated arrival time is comes in as a reservation comment